The Legislative Decree 185 of 22/05/1999 on the protection of consumers in respect of distance contracts , Article 5 establishes the possibility for the consumer to exercise the right of withdrawal. This right enables the consumer , defined as the natural person who buys goods for purposes not related to his professional activity, to withdraw from ' purchase unconditionally, ie, without giving any explanation and without penalty .

To exercise this right, the customer must notify Mondoslot , indicating an order reference , description and quantity of the products in the case of partial withdrawal , and the bank on which a refund. At which point Mondoslot will communicate how to return the goods traveling under the full responsibility of the customer until the certificate of receipt .

The notice of withdrawal must take place within 10 working days from the date of receipt of goods. If the defect were found after 10 days of purchase, we will put you in touch directly with the manufacturer / distributor .

The procedure to send back the defective goods from us ( within 10 days of purchase ) is as follows :
• Contact Mondoslot phone or email advising of the problem
• In the first instance a solution will be to avoid the shipping charges.
• If there is no solution you will have to properly pack your item and shipping at our headquarters in Freeport .
• The product must be received by us complete with original packaging and all its parts ( accessories and manuals ) .

In the shortest possible time we will reinviarvi the goods functioning and the shipping costs will be borne by us .
The right of withdrawal is lost for lack of the essential integrity of the property if it is found the lack of external and / or internal packaging , the absence of integral elements of the product.


Italy :
The shipment of the ordered goods at our shop will be made by express courier GLS - Executive .
For all orders we receive by 14:00 and use payment via Paypal, Postepay , credit card or cash on delivery , the goods will be shipped the same day ( except for errors of stock in such a case you will be contacted by telephone ) and delivery will be made generally within 24h ( 48h for the islands ) . When the order will be processed you will receive an e-mail information and visiting your private area on the website , you can check your order and use the tracking number to follow the shipment through the carrier's website . E ' can also receive the notice by the carrier 's telephone delivery of the shipment.

Express Courier (GLS - Executive) = 8.00 €

For all orders over 150 € the shipping is FREE in ITALY . Mondoslot does not require a minimum order , in case of orders of small volume and cost proposal will ship via Priority Mail envelope . The price of ' sending
will be promptly notified and will change according to the volume and weight of the envelope itself

Other countries:
If the delivery does not refer to a town on the Italian territory the shipping cost charged in the purchase process ( regardless of the amount of the order ) can be considered only indicative . In this case, the actual cost of transportation tempestivamnete will be notified via email to the Customer and will be influenced by the country of destination of the goods, the total weight of the same and the choice of delivery .
No responsibility can be charged in case of delay in the order or delivery of the order . The delivery times indicated on the ' Shipping ' are to be considered indicative only being able to change for reasons of force majeure, traffic conditions and road conditions in general or by the

Authority .
Any damage or the mismatch in the type or number of packages shall be immediately notified by the Customer to the carrier making the delivery. The customer is also required to check the integrity and its delll'imballo
sealing materials of the same . Once signed the slip , the customer can not make any objection on the external characteristic of the delivered . Without prejudice to the absolute immunity of the choice of courier by Mondoslot , in the case of any delay in delivery and poor service , the client is invited to give us timely notice.


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